Ms. Jenny Oh is our Chief Operating Officer and joined Alliance Healthcare Group on 2 January 2019. She is responsible for overseeing the operations of the four business segments of our Group.
Before joining Alliance Healthcare Group, she was the Head of Operations for Corporate Solutions in AIA Singapore where she managed the operations teams in Singapore and AIA Shared Services in Malaysia. Jenny was responsible for the service delivery and operational capabilities in Corporate Solutions, in the functions of contact centre, policy billing and member administration, underwriting, claims and provider management.
She was also involved in several transformational and digital projects both in AIA and Aviva Ltd. Prior to joining AIA in 2016, Jenny was leading the claims digitization project to transform the group business for Aviva. In Aviva, she was also responsible for the operations of Group Life & Health Claims and Providers Management departments, including managing the group medical claims ratio to contribute positively to the profit targets through claims and providers management.