Karen has over 18 years of experience in Third Party Healthcare Administration, taking care of operations, business automation and assisting the Business Head in the company’s growth.
Karen is overseeing Alliance Medinet Pte Ltd, one of Alliance Healthcare Group’s business units. She is responsible for the business growth of the unit and managing the day-to-day operations. Karen works closely with corporate clients and insurers to ensure business retention, seamless processing and administration of employees’ benefits and the Shield programme.
Before joining Alliance Healthcare Group, Karen has worked in both Singapore and Malaysia, managing business operations that comprised over 450,000 members. One of her most exciting work experiences was migrating client data to a new system when she was with Mercer (Singapore) Pte Ltd while taking charge of both Broking and Flex Administration Operations.
While she enjoys all aspects of her work, her favourite part is system design and automation that can ease business processes.